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Channel: Tech Support Guy - Windows 8
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Windows 8.1 refusing to install.

Hello, I am trying to install Windows 8.1 onto my computer. Reminders keep asking me if i want to install 8.1 , so i thought i would try it out. I have tried to install 8.1 three times, but everytime,...

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I have to restart explorer every time I reboot

A little while ago I had a black screen problem after rebooting, which was solved on this forum by restarting explorer through the task manager. This is happening everytime I reboot (updates etc). Is...

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No desktop or explorer on start up

Good afternoon! I think my impatience may have gotten me in trouble. I have a pdf of a book on my laptop but it didn't have bookmarks, and because of some error messages I'd gotten last week I...

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Forgot Picture

For my 5 months old Asus K750J (X750J) laptop I bought and installed a Samsung 850 PRO SSD 128GB to be my boot drive. The laptop came with a Samsung 750GB HDD with Windows 8.1 pre-installed on this...

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Problem with lost password

This isn't now a problem since I ended up reinstalling the operating system but was there something I missed? Something I could have done? A user was having some problems on her laptop and she was used...

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Will any window 8 disk do?

I had my parents give me a laptop with window 8. I have no disk or product key. It will not update. Microsoft chat agents tried a few times, but wouldn't really do much without charging me. Since I...

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New Acer Computer with a ton of bloatware

I purchased a new acer computer with Windows 8.1 on it. There is a ton of bloatware on it that I'd like to remove. I use my computer for my online store on Etsy storing listing photos, personal photos...

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Admin Lock Out

So, I was trying to help my grandpa with his lenovo all in one tablet. When he tries to open the browser he gets a "The Diagnostics Policy Service Is Not Running In Windows 8" error. Easy fix right? So...

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Kernel-Power Event ID: 41 Category (63)

Hi! I have been having an issue with my computer crashing during gaming sessions or just watching videos. This issue does not occur when simply viewing the web. The issue appears in Event Viewer as...

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Solved: Windows File Explorer Broken

Whenever I go into Windows file explorer it acts as though my s key is stuck down, selecting anything that starts with s. Also when I try to search in Windows 8 search or File Explorer it just spams s....

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Remove Linux, reinstall Win 8.1

Went to the dark side (Linux Mint), hated it, now want to go back to Win 8.1. I have a new copy labeled "Windows 8.1 Full Version" I just bought from a local store. Also have a Linux LiveDVD from which...

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Solved: Can't unzip file

I have a brand new computer with Windows 8 and I accidentally hit Open with Adobe Acrobat when I tried to open a zip file for the first time. I can't open any zip files. This computer has 7- Zip...

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How to fix adobe pdf?

Hi! My problem is that ive created a adobe pdf file and for some reason it is corrupted. I tried to open it but no luck. So my question .. How can it be fixed? Any help would be appreciated.

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Surface Pro 3 Metro Apps crashing

Greetings everyone, I had to setup a couple dozen SP3's for my building. The image runs great. I have a slight problem that I cannot seem to get a hold of. All of my metro apps crash. If you click on...

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BSOD. System Thread Not Handled (atikmdag.sys)

Hi, I keep getting the BSOD on my Windows 8.1 laptop with the message System Thread Exception Not Handled (atikmdag.sys). I've looked at other posts on this but I am not 100% sure if the problems I'm...

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Windows 8 Update problems

Hello everybody. I have a problem with installing updates in Windows 8. I installed Windows 8 "on top" of Windows 7 just yesterday, which means that i don't have 2 OS, i just chose the option when i...

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Windows 8.1 black screen with mouse cursor

Hi all, I haven't recently built a new pc and it was all working perfectly fine until today, I was on my desktop and noticed a small button next to my main power button on my case (Fractal design...

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shared/network computer

Recently purchased and installed Windows 8.1(hard drive crashed in December). During install, I was prompted to set up as shared computer or as part of a group. I have only one computer and mostly am...

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Programs opening in background

For example, say I have a notepad open on my screen, and then I try to open up Google Chrome, my Google Chrome opens in the background with the note pad showing on top of it. This has been happening...

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Windows 8(.1?) repair/refresh/reset loop

Laptop: Gateway NE56R49U I'm not sure if it's running Win 8 or 8.1. So I got this laptop from my employer to use as a work computer. It had belonged to someone else and I wanted all the files wiped and...

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