Hi tech guys !
Since a couple of days ago I receive this error when i want to shutdown my computer :
"The application was unable to start correctly (0xc0000142) Click OK to close the application."
I don't now exactly when this error started occuring!!
I already read a Thread for windows 7 where a user complains about the same error on windows 7!
I already followed and executed some of the advices from the admin to run certain software to check for malware etc. I will copy them into this post:
1)
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-4712HQ CPU @ 2.30GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 16287 Mb
Graphics Card: Intel(R) HD Graphics 4600, -2016 Mb
Hard Drives: C: Total - 369554 MB, Free - 252433 MB; D: Total - 100998 MB, Free - 41634 MB;
Motherboard: Dell Inc., XPS 15 9530
Antivirus: McAfee Anti-Virus und Anti-Spyware, Updated and Enabled
2) Malwarebytes Scan
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 12/16/2014
Scan Time: 3:03:05 PM
Logfile: Malwarebytes_ScanResult.txt
Administrator: Yes
Version: 2.00.4.1028
Malware Database: v2014.12.16.03
Rootkit Database: v2014.12.14.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Christoph
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 400571
Time Elapsed: 8 min, 28 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)
3) AdwCleaner Scan
# AdwCleaner v4.105 - Bericht erstellt am 16/12/2014 um 14:54:35
# Aktualisiert 08/12/2014 von Xplode
# Database : 2014-12-13.4 [Live]
# Betriebssystem : Windows 8.1 Pro (64 bits)
# Benutzername : Christoph - CHRISTOPH
# Gestartet von : C:\Users\Christoph Zippel\Desktop\AdwCleaner.exe
# Option : Löschen
***** [ Dienste ] *****
***** [ Dateien / Ordner ] *****
***** [ Tasks ] *****
***** [ Verknüpfungen ] *****
***** [ Registrierungsdatenbank ] *****
Schlüssel Gelöscht : HKLM\SOFTWARE\Classes\CLSID\{00B11DA2-75ED-4364-ABA5-9A95B1F5E946}
Schlüssel Gelöscht : HKCU\Software\OCS
***** [ Browser ] *****
-\\ Internet Explorer v11.0.9600.17416
-\\ Mozilla Firefox v34.0 (x86 en-GB)
-\\ Google Chrome v39.0.2171.95
*************************
AdwCleaner[R0].txt - [981 octets] - [16/12/2014 14:52:57]
AdwCleaner[S0].txt - [857 octets] - [16/12/2014 14:54:35]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [916 octets] ##########
4) Security Check
Results of screen317's Security Check version 0.99.93
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
McAfee Anti-Virus und Anti-Spyware
Windows Defender
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java 8 Update 25
Java version 32-bit out of Date!
Adobe Flash Player 16.0.0.235
Adobe Reader XI
Mozilla Firefox (34.0)
Google Chrome (39.0.2171.71)
Google Chrome (39.0.2171.95)
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````
Sofar nothing changed and the error remains!!
There have been some Windows updates recently that were installed!!
Hope you guys can help me!
Thanks in advance !
Since a couple of days ago I receive this error when i want to shutdown my computer :
"The application was unable to start correctly (0xc0000142) Click OK to close the application."
I don't now exactly when this error started occuring!!
I already read a Thread for windows 7 where a user complains about the same error on windows 7!
I already followed and executed some of the advices from the admin to run certain software to check for malware etc. I will copy them into this post:
1)
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-4712HQ CPU @ 2.30GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 16287 Mb
Graphics Card: Intel(R) HD Graphics 4600, -2016 Mb
Hard Drives: C: Total - 369554 MB, Free - 252433 MB; D: Total - 100998 MB, Free - 41634 MB;
Motherboard: Dell Inc., XPS 15 9530
Antivirus: McAfee Anti-Virus und Anti-Spyware, Updated and Enabled
2) Malwarebytes Scan
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 12/16/2014
Scan Time: 3:03:05 PM
Logfile: Malwarebytes_ScanResult.txt
Administrator: Yes
Version: 2.00.4.1028
Malware Database: v2014.12.16.03
Rootkit Database: v2014.12.14.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Christoph
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 400571
Time Elapsed: 8 min, 28 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)
3) AdwCleaner Scan
# AdwCleaner v4.105 - Bericht erstellt am 16/12/2014 um 14:54:35
# Aktualisiert 08/12/2014 von Xplode
# Database : 2014-12-13.4 [Live]
# Betriebssystem : Windows 8.1 Pro (64 bits)
# Benutzername : Christoph - CHRISTOPH
# Gestartet von : C:\Users\Christoph Zippel\Desktop\AdwCleaner.exe
# Option : Löschen
***** [ Dienste ] *****
***** [ Dateien / Ordner ] *****
***** [ Tasks ] *****
***** [ Verknüpfungen ] *****
***** [ Registrierungsdatenbank ] *****
Schlüssel Gelöscht : HKLM\SOFTWARE\Classes\CLSID\{00B11DA2-75ED-4364-ABA5-9A95B1F5E946}
Schlüssel Gelöscht : HKCU\Software\OCS
***** [ Browser ] *****
-\\ Internet Explorer v11.0.9600.17416
-\\ Mozilla Firefox v34.0 (x86 en-GB)
-\\ Google Chrome v39.0.2171.95
*************************
AdwCleaner[R0].txt - [981 octets] - [16/12/2014 14:52:57]
AdwCleaner[S0].txt - [857 octets] - [16/12/2014 14:54:35]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [916 octets] ##########
4) Security Check
Results of screen317's Security Check version 0.99.93
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
McAfee Anti-Virus und Anti-Spyware
Windows Defender
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java 8 Update 25
Java version 32-bit out of Date!
Adobe Flash Player 16.0.0.235
Adobe Reader XI
Mozilla Firefox (34.0)
Google Chrome (39.0.2171.71)
Google Chrome (39.0.2171.95)
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````
Sofar nothing changed and the error remains!!
There have been some Windows updates recently that were installed!!
Hope you guys can help me!
Thanks in advance !