For the second time in three days my Asus Laptop, while plugged into mains power, has suddenly shut down. It's as though someone has held the power button (or if it were a desktop, turned it off at the mains).
I have absolutely no idea what caused this (today I was copying some files and browsing the web, the other day I was listening to music). I'm not sure how to use the event viewer but perhaps that might have some clues? Could anyone point me in the right direction at being able to solve this?
Thank you :)
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 3981 Mb
Graphics Card: Intel(R) HD Graphics 4000, -2041 Mb
Hard Drives: C: Total - 454969 MB, Free - 12483 MB; E: Total - 953634 MB, Free - 310992 MB;
Motherboard: ASUSTeK COMPUTER INC., S400CA
Antivirus: avast! Antivirus, Updated and Enabled
I have absolutely no idea what caused this (today I was copying some files and browsing the web, the other day I was listening to music). I'm not sure how to use the event viewer but perhaps that might have some clues? Could anyone point me in the right direction at being able to solve this?
Thank you :)
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 3981 Mb
Graphics Card: Intel(R) HD Graphics 4000, -2041 Mb
Hard Drives: C: Total - 454969 MB, Free - 12483 MB; E: Total - 953634 MB, Free - 310992 MB;
Motherboard: ASUSTeK COMPUTER INC., S400CA
Antivirus: avast! Antivirus, Updated and Enabled