I may have the strangest issues yet...
My daughter suffers from chronic health problems and needed to work on a Virtual School System. The first few months all worked fine when out of the blue, our Internet Explorer browser would just close out as if someone clicked on the "X". Log in after Log in after Log in. This happened on a Dell desktop XP, Acer Windows Vista, and eventually on every computer we owned, even brand new HP Windows 8. Multiple techs performed all types of tests, virus scans, system restore, refresh and reinstall.
I even tried to cut and paste web pages to make a "text" so to speak, yet when as we opened the corresponding saved Word Document, the computers would be forced into System Restore and then shut down before the document even opened.
After thinking it was the a glitch in his account at the school or the software and the tech department could not find errors on their end I finally withdrew her.
I have even had witnesses, credible ones and school officials verify these occurances.
This summer she needed to make up classes and since we needed the school, we opened a new account and the same thing happenened. Before we started classes I did a fresh install of Windows on all computers. However, first Windows' Banners would appear stating " You are about to be logged off "with various error codes or "You are about to be logged off" stating X amount of minutes. Then the automatic browser close outs would happen. We tried 3 separate computers with 3 different Windows and/or IE of Chrome. Problem was not able to be rectified, supposedly all our computers were the problem, even thought we would try all our computers back to back to back. Again I withdrew her.
Now she has taken ill again, but we thought we were in luck with a new virtual school, still through the same state and local county affiliation, that supposedly uses a different software to run classes than the other. She logged on and she was good to go...thankfully so relieved...until an hour later...here pops up Log Off banner with time parameter, then a Chrome Browser shutdown. When she logs back on, the school websites states that one browser session at a time may be used and to either use that one or continue and open a new one. Of course...no other browser was opened at that time!!!
I have pictures and videos of the previous school and 3 pics from today's sessions.
Please help if you can... I feel like we are chasing ghosts. I get a glitch with one website... but now two??? Thank you!
My daughter suffers from chronic health problems and needed to work on a Virtual School System. The first few months all worked fine when out of the blue, our Internet Explorer browser would just close out as if someone clicked on the "X". Log in after Log in after Log in. This happened on a Dell desktop XP, Acer Windows Vista, and eventually on every computer we owned, even brand new HP Windows 8. Multiple techs performed all types of tests, virus scans, system restore, refresh and reinstall.
I even tried to cut and paste web pages to make a "text" so to speak, yet when as we opened the corresponding saved Word Document, the computers would be forced into System Restore and then shut down before the document even opened.
After thinking it was the a glitch in his account at the school or the software and the tech department could not find errors on their end I finally withdrew her.
I have even had witnesses, credible ones and school officials verify these occurances.
This summer she needed to make up classes and since we needed the school, we opened a new account and the same thing happenened. Before we started classes I did a fresh install of Windows on all computers. However, first Windows' Banners would appear stating " You are about to be logged off "with various error codes or "You are about to be logged off" stating X amount of minutes. Then the automatic browser close outs would happen. We tried 3 separate computers with 3 different Windows and/or IE of Chrome. Problem was not able to be rectified, supposedly all our computers were the problem, even thought we would try all our computers back to back to back. Again I withdrew her.
Now she has taken ill again, but we thought we were in luck with a new virtual school, still through the same state and local county affiliation, that supposedly uses a different software to run classes than the other. She logged on and she was good to go...thankfully so relieved...until an hour later...here pops up Log Off banner with time parameter, then a Chrome Browser shutdown. When she logs back on, the school websites states that one browser session at a time may be used and to either use that one or continue and open a new one. Of course...no other browser was opened at that time!!!
I have pictures and videos of the previous school and 3 pics from today's sessions.
Please help if you can... I feel like we are chasing ghosts. I get a glitch with one website... but now two??? Thank you!