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DVD/CD not working

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I have a laptop Asus that was windows 8 but after constant badgering, I succumbed and upgraded to 8.1. 64 bit touch screen which I never use.
My problem now is, it will not play dvd's or cd's. It came with the dvd player but they don't play, nothing! I tried the Windows Media Player but it says something like, Nothing detected. Can't remember the exact message. I do hear it doing something but nothing is played, dvd/cd on the screen.
After many hours wasted on internet, I have tried loads of contradicting remedies and got nowhere.
Please has anyone had this problem and knows what I can do to remedy it.
It was a sad day when my Vista machine died. I hate this new windows 8 or 8.1.
PLEASE, if anyone has any ideas, I will be eternally grateful.
django47

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