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unexpected kernal trap

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Hi

Please assume I know nothing about dump screens or anymore than using word and reading news on a browser and yes I am dumb enough to allow MS to update everything.

I have an ACER laptop and have two questions.

1. In the non adminstrative login since two days ago it just crashes with a blue screen and an upset smiley saying (in swedish) that "an Error has occured, we are collecting information before restarting. FOR MORE information look up unexped kernal mode trap" which I have, but I don't understand what to do.

2. Because of this, I am wondering if you can sync your accounts in windows 8. I can't seem to access our documents on my original admin login that is never used.

Any help is appreciated, with please dummy instructions.

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