I have been having this problem for over a month now. I wish I could remember exactly when it started.
Sound comes and goes from all of my browsers (IE, Mozilla Firefox & Google Chrome). Also when I try to play music from my usb drive the xbox music site tells me that "Can't Play. If the problem continues, bisit www.xbox.com/support to check for guidance" and lists a code "0x00d11cd(0x8000ffff) and the Media players suddenly has a problem playing my cd and must shut down.
I have tried the Chrome://plugins fix. It only works after I have restarted my laptop, Then the problem will return later that day, or sometimes the next day, but always after my laptop has been turned off.
I Googled the problem and found some posts about it from 2 years ago. I found a post at a site similar to this one where 1 fix was available. I tried it and sound was restored. Until the next day when my laptop would not start up even in safe mode. I decided to see what would happen if I removed the battery, wait a bit and put it back in. Lo, and behold, it worked. I had sound that stayed after the laptop was shutdown over night and restarted, for the next 2 days. and day 3 Google Chrome needed to update. Once again the sound problem returned. Now every day I must either use that fix (and restart my laptop) or use the chrome://plugins method (and restart my laptop)to have sound. Needless to say this is causing frustration for me and driving me bonkers:p anyway that site is not really offering any help so this time I Googled tech help sites and found this site. I am in hopes that someone here can help me.
I have looked at other sound posts here, but they did not seem to be quite the same, so Here's hoping that I'm not just doing a repeat that $#%#%$&^'s everyone off:)
I just got through going to the dell support site and having a full check run of my system and was told everything was great. I have automatic updates set to automatic for just about everything I can think of.
I will give thanks in advance for help with this.
My Laptop:
Dell Inspiron 3721
Microsoft Windows 8 (64-bit)
Service Pack 0
I use AVAST (free)
and MBAM every so often to check things out.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 3965 Mb
Graphics Card: Intel(R) HD Graphics 4000, 1790 Mb
Hard Drives: C: Total - 463506 MB, Free - 410148 MB;
Motherboard: Dell Inc., 08YMJ4
Antivirus: Windows Defender, Disabled
Sound comes and goes from all of my browsers (IE, Mozilla Firefox & Google Chrome). Also when I try to play music from my usb drive the xbox music site tells me that "Can't Play. If the problem continues, bisit www.xbox.com/support to check for guidance" and lists a code "0x00d11cd(0x8000ffff) and the Media players suddenly has a problem playing my cd and must shut down.
I have tried the Chrome://plugins fix. It only works after I have restarted my laptop, Then the problem will return later that day, or sometimes the next day, but always after my laptop has been turned off.
I Googled the problem and found some posts about it from 2 years ago. I found a post at a site similar to this one where 1 fix was available. I tried it and sound was restored. Until the next day when my laptop would not start up even in safe mode. I decided to see what would happen if I removed the battery, wait a bit and put it back in. Lo, and behold, it worked. I had sound that stayed after the laptop was shutdown over night and restarted, for the next 2 days. and day 3 Google Chrome needed to update. Once again the sound problem returned. Now every day I must either use that fix (and restart my laptop) or use the chrome://plugins method (and restart my laptop)to have sound. Needless to say this is causing frustration for me and driving me bonkers:p anyway that site is not really offering any help so this time I Googled tech help sites and found this site. I am in hopes that someone here can help me.
I have looked at other sound posts here, but they did not seem to be quite the same, so Here's hoping that I'm not just doing a repeat that $#%#%$&^'s everyone off:)
I just got through going to the dell support site and having a full check run of my system and was told everything was great. I have automatic updates set to automatic for just about everything I can think of.
I will give thanks in advance for help with this.
My Laptop:
Dell Inspiron 3721
Microsoft Windows 8 (64-bit)
Service Pack 0
I use AVAST (free)
and MBAM every so often to check things out.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 3965 Mb
Graphics Card: Intel(R) HD Graphics 4000, 1790 Mb
Hard Drives: C: Total - 463506 MB, Free - 410148 MB;
Motherboard: Dell Inc., 08YMJ4
Antivirus: Windows Defender, Disabled