NO USB -Epson Stylus NX 430 printer, as it will not print

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Pentium(R) CPU 2020M @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 6023 Mb
Graphics Card: Intel(R) HD Graphics, -1984 Mb
Hard Drives: C: Total - 714424 MB, Free - 549641 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: Windows Defender, Disabled




06/03/14 17:45


In my local C drive all that is shown are DVD rw drive(D:), BD-Rom Drive


To the left of the C Drive is the word Folders with number 6 by it. Under Folders are Desktop, Downloads, Music, Pictures and Videos

• There is not a USB in there. I have done so many searches for USB but nothing that will put a USB in there. I have two USBs I need to use.

A man in Largo said he could help me and in one sense he did as when I would reboot all I would get is safe mode. I can get on line now and into my email. Be he cannot seem to fix the USB problem. Told me he was a ITT professional and out of work for a year. He is not good in calling back. He did call me two days ago and said he was searching for the problem and would call the next day but did not. Can any of y’all help me?


Also, he messed up my Epson Stylus NX 430 printer, as it will not print. It need a driver. Have done many searches but cannot find one. Went to Device Manager and it says it is okay but it is not. If I go to Control Panel and delete it, reboot, will it come back?


This Toshiba laptop has been in a computer shop too many times. It is only not quite a year old, and I cannot afford any more computer repair shops.


Thanks, Anna Ruth