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my windows media player dosn't work properly

my issue is when I run a video clip by windows media player or windows media center or modern UI style video app I hear the sound of the video but I do not see anything it shows nothing,it shows a black page.please guide me how to pass out the issue? I also installed a k-lite codec package but no change....



Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro with Media Center, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 5998 Mb
Graphics Card: ATI Mobility Radeon HD 5000 Series (Microsoft Corporation - WDDM v1.20), 1024 Mb
Hard Drives: C: Total - 148319 MB, Free - 76709 MB; E: Total - 328266 MB, Free - 204210 MB;
Motherboard: Sony Corporation, VAIO
Antivirus: Kaspersky Internet Security, Updated and Enabled

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