Hello Tech Guy,
I'm really hoping someone can help me out. I have a Toshiba Satellite P855-S5312 laptop that came installed with Windows 8. I am having trouble staying connected to the internet when I'm on Wifi. I'm currently using an ethernet cord and don't seem to have any trouble at all. When the computer shows I'm connected to wifi, as soon as I attempt to go to a webpage the internet shuts off. If it does manage to stay connected for a few minutes, the connection is weak and super slow. The browser I'm using is Chrome. I work from home on my computer and Chrome works best with the software I need to run for work. No one else in the house is having any trouble at all with their wifi connections.
Here is my info:
Windows IP Configuration
Host Name . . . . . . . . . . . . : ShawnaWork
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ky.comcast.net.
Wireless LAN adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 9C-4E-36-85-B6-A5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2200
Physical Address. . . . . . . . . : 9C-4E-36-85-B6-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . : hsd1.ky.comcast.net.
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : B8-88-E3-1C-23-72
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::15e4:6176:a771:2fb3%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.115(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, April 10, 2013 5:40:20 PM
Lease Expires . . . . . . . . . . : Thursday, April 11, 2013 6:05:15 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 263751907
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-61-93-EA-B8-88-E3-1C-23-72
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.hsd1.ky.comcast.net.:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.ky.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 13:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c80:2cc3:bbca:818b(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c80:2cc3:bbca:818b%17(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 536870912
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-61-93-EA-B8-88-E3-1C-23-72
NetBIOS over Tcpip. . . . . . . . : Disabled
Please let me know if there is anything I can try or do to fix this.
Thanks!
Shawna
I'm really hoping someone can help me out. I have a Toshiba Satellite P855-S5312 laptop that came installed with Windows 8. I am having trouble staying connected to the internet when I'm on Wifi. I'm currently using an ethernet cord and don't seem to have any trouble at all. When the computer shows I'm connected to wifi, as soon as I attempt to go to a webpage the internet shuts off. If it does manage to stay connected for a few minutes, the connection is weak and super slow. The browser I'm using is Chrome. I work from home on my computer and Chrome works best with the software I need to run for work. No one else in the house is having any trouble at all with their wifi connections.
Here is my info:
Windows IP Configuration
Host Name . . . . . . . . . . . . : ShawnaWork
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ky.comcast.net.
Wireless LAN adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 9C-4E-36-85-B6-A5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2200
Physical Address. . . . . . . . . : 9C-4E-36-85-B6-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . : hsd1.ky.comcast.net.
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : B8-88-E3-1C-23-72
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::15e4:6176:a771:2fb3%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.115(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, April 10, 2013 5:40:20 PM
Lease Expires . . . . . . . . . . : Thursday, April 11, 2013 6:05:15 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 263751907
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-61-93-EA-B8-88-E3-1C-23-72
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.hsd1.ky.comcast.net.:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.ky.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 13:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c80:2cc3:bbca:818b(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c80:2cc3:bbca:818b%17(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 536870912
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-61-93-EA-B8-88-E3-1C-23-72
NetBIOS over Tcpip. . . . . . . . : Disabled
Please let me know if there is anything I can try or do to fix this.
Thanks!
Shawna