Hello TSG users,
I have a MAJOR problem with my HP 15-f039wm laptop I bought from Walmart on Christmas. Suddenly, yesterday, when I load my computer, it shows a dwm.exe has stopped working, in 4-5 windows. :mad::mad: When I booted it up today, the mouse is very slow and the keyboard is slow too. Additionally, one of the USB ports are malfunctioning too. Is there any way to resolve this? I have had it for almost a half year now and I don't want to return it! :mad:
Image for that error :mad:
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Info
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 with Bing, 64 bit
Processor: Intel(R) Celeron(R) CPU N2830 @ 2.16GHz, Intel64 Family 6 Model 55 Stepping 8
Processor Count: 2
RAM: 3986 Mb
Graphics Card: Intel(R) HD Graphics, -2038 Mb
Hard Drives: C: Total - 452814 MB, Free - 390540 MB; D: Total - 23080 MB, Free - 2301 MB; E: Total - 7629 MB, Free - 3945 MB;
Motherboard: Hewlett-Packard, 233F
Antivirus: Windows Defender, Disabled
I have a MAJOR problem with my HP 15-f039wm laptop I bought from Walmart on Christmas. Suddenly, yesterday, when I load my computer, it shows a dwm.exe has stopped working, in 4-5 windows. :mad::mad: When I booted it up today, the mouse is very slow and the keyboard is slow too. Additionally, one of the USB ports are malfunctioning too. Is there any way to resolve this? I have had it for almost a half year now and I don't want to return it! :mad:
Image for that error :mad:
Image may be NSFW.
Clik here to view.
Info
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 with Bing, 64 bit
Processor: Intel(R) Celeron(R) CPU N2830 @ 2.16GHz, Intel64 Family 6 Model 55 Stepping 8
Processor Count: 2
RAM: 3986 Mb
Graphics Card: Intel(R) HD Graphics, -2038 Mb
Hard Drives: C: Total - 452814 MB, Free - 390540 MB; D: Total - 23080 MB, Free - 2301 MB; E: Total - 7629 MB, Free - 3945 MB;
Motherboard: Hewlett-Packard, 233F
Antivirus: Windows Defender, Disabled
