Quantcast
Channel: Tech Support Guy - Windows 8
Viewing all articles
Browse latest Browse all 3482

Metro apps uninstaled themselves

$
0
0
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4060 Mb
Graphics Card: Intel(R) G45/G43 Express Chipset
Hard Drives: C: Total - 464580 MB, Free - 101712 MB;
Motherboard: Dell Inc., 018D1Y
Antivirus: AVG Internet Security 2015, Updated and Enabled

all my preinstalled metro apps uninstalled themselves one day I was just listening to music on the computer when I received a notification that my app "maps" had leftover files to be removed (registry entries and so forth) via Iobit uninstaller! the initial uninstall was not initiated by me at all! then every so often hours or days later I would receive the same popup (notification) about another app having "leftover files" I uninstalled Iobit thinking that was the culprit but to no avail. I've ran AVG full system scan hitman pro 3, malewarebytes, microsofts "malicious software removal tool" they all came up clean (other than the standard browser cookies) now I'm at the point where the only built in app that remains is "store" and I cannot even open it most of the time ( Immediately opens then minimizes) tried reinstalling them and get a 0x80070005 error on all attempts while 3rd party apps are hit or miss. I can download and install via browser with no issues at all. other than having to set a default browser and reassert permission for my programs to connect to the web after every reboot I've had no further problems but would like to be able to use the start screen and windows store. Also half the time I cant even acces "PC SETTINGS" via charm bar. same issue with opening then minimizing instantly. yet "SOMETIMES" it works

sorry for the long winded explanation but has anyone else encountered anything like this and how to fix PLEASE!!!

Viewing all articles
Browse latest Browse all 3482

Trending Articles