I was just on with a Microsoft tech. He took over my pc for over 2hrs & couldn't fix my App Store Error Code 0X8009604. He had me open a new Microsoft acct & same prob. I ran the troubleshooter & 2 things were checked green that they were fixed. Something about a Windows Update Error. I can't view it now because I'm on this "new" acct. He finally disconnected after the last restart he did so now I have no idea what to do. I guess I could live without using the store but my Dell desktop is only 4 months old & not only can I not use the app store but I'm also getting gray screens on both Firefox & Explorer on random websites. I take a lot of surveys & have for many years & never had a problem until the last month or so. One site says Page Not Found for EVERY link they send me, another says NoEndUser or something like that in the tab label, & other random sites say GIF IMAGE 1 X 1 Pixel in the tab label. I've searched for weeks on many different sites & I can't find anything that can help me. Also, when I'm on this new acct, my system is running very slow & when it asks for my password to allow something it tells me it's wrong which I know it's not. So I'd appreciate any help from anyone! Again, I have Dell desktop running Win 8.1. :confused: Just tried accessing the survey site that was a gray screen lately, it works on this new microsoft acct. Can anyone please tell me what to look for to fix so it'll work on the other acct?? Thanks
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