I have an HP laptop with an old HP 3740 printer. The printer has stopped printing, after trying to print a coupon. The printer light blinks and won't stop unless I unplug it, and I can't delete the file in the queue without turning off the spool. I have Windows 8.1. I tried uninstalling and reinstalling the printer driver but that didn't help. I thought perhaps system restore would work, but it failed the first time and suggested I disable avast. I disabled, and the system restore failed again, this time with an error message of 0x80070005. I am stuck. Help please.
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