Hi, Guys!
This is my first post. And I'm really new to TechGuy.
English is not my first language so please bear with it :)
I don't know much about computers and windows 8.1 . That's why I really need someone's help.
I have really lots of major problems in my Asus Transformers T100 Windows 8.1 (TechGuy Detailed Info at bottom)
I cannot remember most of how I got the problem. That's why I won't explain because it would take too long and some details may not be precise due to long period of time elapsed. I just want to know the possible solutions.
~Stating problems~
#1
cmd or command prompt missing, or broken (cannot be open unless at system advanced boot options)
#2
built-in apps are missing or not working (shows a "x" mark at start and says "needs to be reinstalled")
#3
control panel and all it's branches, everything connected to control panel, cannot be opened or to be more accurate it shows a blank white page.
(sometimes it says "failed to load page")
#4
Change PC Settings cannot be accessed. (When I click "Change PC Settings" I go back to start. Normally If I press windows key at start it opens the Change PC Settings but it only shows the Icon and returns to start. Like it cannot load or cannot go into. Because of this many more possible solutions are blocked!!
#5
Folder Options. I don't know how to explain this but I think when I try to change settings regarding file explorers after I open a new folder it automatically changes back. Example: I set my folders in my anime to Extra Large Icons when I open something and returns it goes back before I changed the setting. Really ANNOYING!!
#6
Many more problems. I can't possibly remember all. That's how many problems my laptop has.
~Looking for possible solutions~
Since I can't go to Change PC Settings, I cannot do PC Refresh and Reset.
There is another way to PC Refresh and Reset.
System Advanced Options (you hold shift and press restart)
There I can see PC Refresh and Reset but it asks me a code. (It needs 6 digits per - and i think it was at least five or six 6 digits.)
It says there I can go to http://windows.microsoft.com/recoverykeyfaq and ask for a recovery key but when I go there there is nothing there.
I just want my laptop to restore to the very beginning without affecting my files. Also I can't do PC Reset because it will delete all my files (lots of important files worth 220GB+) and I have no extra external hard drive.
And, very important info that may help:
I actually remember how I got the control panel problem, it's because I installed a custom win8 theme.
For the folder options, my netbook suddenly shuts down while charging. When I reboot it, that's it.
And for the others, I'm not really sure.
Please Help Me! :D
I will check this thread daily. (Twice a day)
You may contact me here anytime 24/7
[email addresses removed by mod]
I know you will get nothing in return for helping me. If one thing there is, it would be just my sincere thanks from the very bottom of my heart. :cool:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 32 bit
Processor: Intel(R) Atom(TM) CPU Z3740 @ 1.33GHz, x64 Family 6 Model 55 Stepping 3
Processor Count: 4
RAM: 1933 Mb
Graphics Card: Intel(R) HD Graphics, 1030 Mb
Hard Drives: C: Total - 28890 MB, Free - 1511 MB; E: Total - 476938 MB, Free - 249676 MB;
Motherboard: ASUSTeK COMPUTER INC., T100TA
Antivirus: Windows Defender, Disabled
This is my first post. And I'm really new to TechGuy.
English is not my first language so please bear with it :)
I don't know much about computers and windows 8.1 . That's why I really need someone's help.
I have really lots of major problems in my Asus Transformers T100 Windows 8.1 (TechGuy Detailed Info at bottom)
I cannot remember most of how I got the problem. That's why I won't explain because it would take too long and some details may not be precise due to long period of time elapsed. I just want to know the possible solutions.
~Stating problems~
#1
cmd or command prompt missing, or broken (cannot be open unless at system advanced boot options)
#2
built-in apps are missing or not working (shows a "x" mark at start and says "needs to be reinstalled")
#3
control panel and all it's branches, everything connected to control panel, cannot be opened or to be more accurate it shows a blank white page.
(sometimes it says "failed to load page")
#4
Change PC Settings cannot be accessed. (When I click "Change PC Settings" I go back to start. Normally If I press windows key at start it opens the Change PC Settings but it only shows the Icon and returns to start. Like it cannot load or cannot go into. Because of this many more possible solutions are blocked!!
#5
Folder Options. I don't know how to explain this but I think when I try to change settings regarding file explorers after I open a new folder it automatically changes back. Example: I set my folders in my anime to Extra Large Icons when I open something and returns it goes back before I changed the setting. Really ANNOYING!!
#6
Many more problems. I can't possibly remember all. That's how many problems my laptop has.
~Looking for possible solutions~
Since I can't go to Change PC Settings, I cannot do PC Refresh and Reset.
There is another way to PC Refresh and Reset.
System Advanced Options (you hold shift and press restart)
There I can see PC Refresh and Reset but it asks me a code. (It needs 6 digits per - and i think it was at least five or six 6 digits.)
It says there I can go to http://windows.microsoft.com/recoverykeyfaq and ask for a recovery key but when I go there there is nothing there.
I just want my laptop to restore to the very beginning without affecting my files. Also I can't do PC Reset because it will delete all my files (lots of important files worth 220GB+) and I have no extra external hard drive.
And, very important info that may help:
I actually remember how I got the control panel problem, it's because I installed a custom win8 theme.
For the folder options, my netbook suddenly shuts down while charging. When I reboot it, that's it.
And for the others, I'm not really sure.
Please Help Me! :D
I will check this thread daily. (Twice a day)
You may contact me here anytime 24/7
[email addresses removed by mod]
I know you will get nothing in return for helping me. If one thing there is, it would be just my sincere thanks from the very bottom of my heart. :cool:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 32 bit
Processor: Intel(R) Atom(TM) CPU Z3740 @ 1.33GHz, x64 Family 6 Model 55 Stepping 3
Processor Count: 4
RAM: 1933 Mb
Graphics Card: Intel(R) HD Graphics, 1030 Mb
Hard Drives: C: Total - 28890 MB, Free - 1511 MB; E: Total - 476938 MB, Free - 249676 MB;
Motherboard: ASUSTeK COMPUTER INC., T100TA
Antivirus: Windows Defender, Disabled