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bad pool caller disc @ 100%

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Hi, was hoping someone could help me. New system to me this windows 8.1 shop where I bought it no help at all.
Bsod with bad pool caller. I removed a recently fitted wireless dongle and it stopped crashing however very often now the disc runs at 100%. Could the dongle have infected my system in any way? I am not very computer literate so any help please could it be made as simple as possible thankyou in advance.


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0), 256 Mb
Hard Drives: C: Total - 308474 MB, Free - 278398 MB;
Motherboard: Foxconn, G31MVP
Antivirus: AVG AntiVirus Free Edition 2015, Updated and Enabled

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