General Info
Windows 8 pro
Laptop
Cant do anything on computer
using a different laptop right now
I was in regedit trying to delete an instant savings app that had found its way into my computer. I believe i was in Local_Users and i know i went to the software folder. I accidentally deleted the software folder and I couldnt use any programs. I couldnt use a system restore because it gave me an error so i decided to reboot and go into safe mode and do it there but it didnt work. I have been trying to figure all of this out with windows technicians and didnt get anywhere. I cant do anything on my broken computer because when i boot it up, it skips the boot menu and i cant get it into safe mode or anything. it goes straight to the lock screen and I cant read any texts and can only put in my password. After I put in the password, it gives me a black screen for a few seconds with a blue spinning wheel on my mouse and it goes back to the lock screen. My idea was to load the cd I have with the win8 pro back onto my computer and that would reset the registry but I dont know how to do this because I cant do any functions on my pc at the moment. any help would be great. Sorry for all the bad writing, I am trying to finish a lot of homework and figure out this problem at the same time.
Thank you,
Alex
Windows 8 pro
Laptop
Cant do anything on computer
using a different laptop right now
I was in regedit trying to delete an instant savings app that had found its way into my computer. I believe i was in Local_Users and i know i went to the software folder. I accidentally deleted the software folder and I couldnt use any programs. I couldnt use a system restore because it gave me an error so i decided to reboot and go into safe mode and do it there but it didnt work. I have been trying to figure all of this out with windows technicians and didnt get anywhere. I cant do anything on my broken computer because when i boot it up, it skips the boot menu and i cant get it into safe mode or anything. it goes straight to the lock screen and I cant read any texts and can only put in my password. After I put in the password, it gives me a black screen for a few seconds with a blue spinning wheel on my mouse and it goes back to the lock screen. My idea was to load the cd I have with the win8 pro back onto my computer and that would reset the registry but I dont know how to do this because I cant do any functions on my pc at the moment. any help would be great. Sorry for all the bad writing, I am trying to finish a lot of homework and figure out this problem at the same time.
Thank you,
Alex