My dad's got one of those horrible Dell XPS One 24 units that ran Vista. He decided to upgrade to Windows 8 and sent away to IYogi for the disks.
Nothing went smoothly and he ended up with a PC that wouldn't boot and had the Win8 disk stuck in that riduculous slot (why do PCs makers continue to try to get away from the tray?).
Anyway, I got the disk out, put the disk back in, formatted the drive, and apparently, installed Windows 8. But it won't boot. I turn it on, and I get the Dell logo with the F2 Setup and the F12 Boot Menu, then I get the blue Win 8 logo with the spinning white dots, and then nothing. Just a black screen.
Now at this point I have no idea of the PC's specifications - I don't know if it has a 64 or 32 bit processor. He brought the unit to my house and the CD I retrieved from the [profanity removed by mod] slot was a 32 bit. He got the 64 bit CD from IYogi but I don't have it here.
Could a disparity between the disk and the processor be causing the problems? Is there a way to determine the type of processor on this unit - being aware that it will not boot into the OS?
Any thoughts or suggestions?
Thanks.
Nothing went smoothly and he ended up with a PC that wouldn't boot and had the Win8 disk stuck in that riduculous slot (why do PCs makers continue to try to get away from the tray?).
Anyway, I got the disk out, put the disk back in, formatted the drive, and apparently, installed Windows 8. But it won't boot. I turn it on, and I get the Dell logo with the F2 Setup and the F12 Boot Menu, then I get the blue Win 8 logo with the spinning white dots, and then nothing. Just a black screen.
Now at this point I have no idea of the PC's specifications - I don't know if it has a 64 or 32 bit processor. He brought the unit to my house and the CD I retrieved from the [profanity removed by mod] slot was a 32 bit. He got the 64 bit CD from IYogi but I don't have it here.
Could a disparity between the disk and the processor be causing the problems? Is there a way to determine the type of processor on this unit - being aware that it will not boot into the OS?
Any thoughts or suggestions?
Thanks.