Hello guys!
I am new to the forum and I need help. So I was on my laptop when suddenly I get a BSOD and it tells me to check online for a bad_pool_caller error. After a few seconds it restarted.Once it restarted the Samsung logo comes up and that's it.Usually there are some dots spinning below the Samsung logo, but those do not appear. I tied resetting the BIOS to default but nothing happend. I can not start windows on safe mode. The light that shows when the laptop is processing something does not light up like it usually does, it will but for a few seconds but then it stops.
Excuse me if my english is not perfect :D
Thanks in advance for any help!
PS: If my info was not clear can I upload a video or a photo of my laptop showing the problem?
I am new to the forum and I need help. So I was on my laptop when suddenly I get a BSOD and it tells me to check online for a bad_pool_caller error. After a few seconds it restarted.Once it restarted the Samsung logo comes up and that's it.Usually there are some dots spinning below the Samsung logo, but those do not appear. I tied resetting the BIOS to default but nothing happend. I can not start windows on safe mode. The light that shows when the laptop is processing something does not light up like it usually does, it will but for a few seconds but then it stops.
Excuse me if my english is not perfect :D
Thanks in advance for any help!
PS: If my info was not clear can I upload a video or a photo of my laptop showing the problem?