Hi I have recently built my own pc.
operating system is windows 8.1
motherboard is ASROCK FM2A58M-HD+
500 gb hard drive and 4 gb Ram
for about the last week or so my Norton 360 has been picking up a threat, every time I turn my pc on. I thought Norton was getting rid of It so I didn't pay to much attention until my media player kept playing up and certain programs wouldn't load or take a long time, so I did some research and it turned out to be a trojen. anyway I have tried to put my pc into safe mode and have restarted my pc. my operating system wont load back up.
I have a red screen with a power button that gives me the option to restart or shut down. and there is a ease of access button. I have tried repairing with the original disk but it say my hard drive is locked. and it wont let me reinstall it either. any help would be greatly appreciated.
operating system is windows 8.1
motherboard is ASROCK FM2A58M-HD+
500 gb hard drive and 4 gb Ram
for about the last week or so my Norton 360 has been picking up a threat, every time I turn my pc on. I thought Norton was getting rid of It so I didn't pay to much attention until my media player kept playing up and certain programs wouldn't load or take a long time, so I did some research and it turned out to be a trojen. anyway I have tried to put my pc into safe mode and have restarted my pc. my operating system wont load back up.
I have a red screen with a power button that gives me the option to restart or shut down. and there is a ease of access button. I have tried repairing with the original disk but it say my hard drive is locked. and it wont let me reinstall it either. any help would be greatly appreciated.
