Hi, I have a Gateway NE56R41u with an Intel B960 Processor, 4GB DDR3 Memory and running Windows 8.1 I have had the Laptop for 1 year. I got the info above from stickers on the Laptop so there is no more info I can give you. It originally came with Windows 8 and I upgraded it to 8.1 when that became available.
When I boot the laptop it goes to the first screen, I click on the icon and the password screen comes up, I put in the password and it goes to a black screen with nothing on it and stays there on that black screen. I tried hitting the F key on boot up but nothing happens.
It is not the screen, not the graphics card, otherwise I wouldn't see the first two screens. It acts like the OS has been wiped off.
Would appreciate any help!!! Please and Thank You!!!!!!!!!!!!
When I boot the laptop it goes to the first screen, I click on the icon and the password screen comes up, I put in the password and it goes to a black screen with nothing on it and stays there on that black screen. I tried hitting the F key on boot up but nothing happens.
It is not the screen, not the graphics card, otherwise I wouldn't see the first two screens. It acts like the OS has been wiped off.
Would appreciate any help!!! Please and Thank You!!!!!!!!!!!!
