Quantcast
Channel: Tech Support Guy - Windows 8
Viewing all articles
Browse latest Browse all 3482

New Laptop Crashed Twice

$
0
0
My new Asus K750JN laptop with windows 8.1x64 crashed twice since I bought it 5 days ago. The strange part is that during the days when I was working on it everything was normal; at night I shut it off and in the morning when I power ON it went thru the steps to recover the OS and produced a log file which indicated all the programs it removed(my programs and settings).

Before the 1st crash, I installed a lot of programs and after each installation I always rebooted to see if there is anything wrong with each program and that it was working good. I thought if a program is no good for the system will reject it or you will know right away that the program is not working.

Before the 2nd crash I only installed Mozilla Firefox, Adobe Reader, a Seagate driver for my USB HDD, 8Gadgetpack (a desktop sidebar utility), ClassicShell (a start menu utility) and AISBackup. All these programs worked good after reboot and all was normal.

Perhaps the system did not like that I use Firefox instead of the IE? I also deleted the included McAfee and the Asus Web Store because of the annoying pop-ups, and did some adjustments on the screen fonts (from small to medium) and added a wallpaper on my desktop (picture of my dog)

I just wonder if anyone has a hint as to what is going on

Viewing all articles
Browse latest Browse all 3482

Trending Articles