I have a Toshiba Satellite C850 - 1GL laptop with windows 8.1 and every time i try to load windows i get to the login screen and the laptop crashes. I cannot enter a password to access my account, restart or anything. I have to turn the laptop off with the power button.
I managed to access the bios and used a windows 8 disk, but i can't use any of the options for example automatic repair, refresh and system restore. I get a message saying the drive where windows is installed is locked. unlock the drive and try again.
I try to use the reset pc option but I get a message saying unable to reset your pc, a required drive partition is missing.
Has anyone got any ideas?
I managed to access the bios and used a windows 8 disk, but i can't use any of the options for example automatic repair, refresh and system restore. I get a message saying the drive where windows is installed is locked. unlock the drive and try again.
I try to use the reset pc option but I get a message saying unable to reset your pc, a required drive partition is missing.
Has anyone got any ideas?