Hi,
I recently bought a Sony SVF15A16CXB and it seemed to be a bit sluggish, so the first thing I wanted to do was update to Windows 8.1 to see if that would help. Well, I couldn't install Windows 8.1 without installing all the Windows Updates. When I installed the Windows Updates, the screen got stuck on "Failure to configure Windows updates. Reverting changes..." I got this message several times until I made several tweaks to the system and finally got the updates to go through. However, after they went through, the touch screen stopped working and I could not load the store app to even try to update to Windows 8.1 (when I clicked on the store app, the screen would pop up for a second and then just go back to the start screen). I tried several online fixes to no avail, so I finally reset the computer and I am now back at square one. Please help! Did I buy a lemon?! Or is there anyway to make this computer work?? Thank you!
I recently bought a Sony SVF15A16CXB and it seemed to be a bit sluggish, so the first thing I wanted to do was update to Windows 8.1 to see if that would help. Well, I couldn't install Windows 8.1 without installing all the Windows Updates. When I installed the Windows Updates, the screen got stuck on "Failure to configure Windows updates. Reverting changes..." I got this message several times until I made several tweaks to the system and finally got the updates to go through. However, after they went through, the touch screen stopped working and I could not load the store app to even try to update to Windows 8.1 (when I clicked on the store app, the screen would pop up for a second and then just go back to the start screen). I tried several online fixes to no avail, so I finally reset the computer and I am now back at square one. Please help! Did I buy a lemon?! Or is there anyway to make this computer work?? Thank you!