Computer Profile Summary
Computer Name: owner (in WORKGROUP)
Profile Date: Sunday, July 27, 2014 6:32:19 PM
Advisor Version: 8.4
Windows Logon: Anna Ruth
Operating System System Model
Windows 8.1 (x64) (build 9600)
Install Language: English (United States)
System Locale: English (United States)
Installed: 6/10/2014 3:10:41 PM
Boot Mode: UEFI with successful Secure Boot TOSHIBA Satellite C55-A PSCF6U-01Y00C
System Serial Number: 8D099960Q
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 2020M
No memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: TOSHIBA Portable PC MP
Serial Number: 1
Bus Clock: 100 megahertz
UEFI: Insyde Corp. 1.30 09/16/2013
Drives Memory Modules c,d
499.08 Gigabytes Usable Hard Drive Capacity
399.85 Gigabytes Hard Drive Free Space
MATSHITA DVD-RAM UJ8C2 [Optical drive]
SanDisk SanDisk Cruzer USB Device [Optical drive]
pny USB 2.0 FD USB Device [Hard drive] (16.04 GB) -- drive 2, s/n 0060E04DEF41AC4172CF73D5
SanDisk SanDisk Cruzer USB Device (8.04 GB) -- drive 1, s/n 4859720EB9503600, SMART Status: Healthy
WDC WD5000LPVX-80V0TT0 [Hard drive] (500.11 GB) -- drive 0, s/n WD-WX71E24F7380, rev 01.01A01, SMART Status: Healthy 6024 Megabytes Usable Installed Memory
Local Drive Volumes
c: (NTFS on drive 0) 499.08 GB 399.85 GB free
Network Drives
None discovered
Users (mouse over user name for details) Printers
local user accounts last logon
Anna Ruth 7/27/2014 5:53:16 PM (admin)
local system accounts
Administrator 7/26/2012 3:22:17 AM (admin)
Guest never (admin)
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
EPSON NX430 Series on USB001
Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer v4 on PORTPROMPT:
Controllers Display
Standard SATA AHCI Controller Intel(R) HD Graphics [Display adapter]
Generic PnP Monitor (15.3"vis)
Bus Adapters Multimedia
Microsoft Storage Spaces Controller
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft) High Definition Audio Device (2x)
Virus Protection [Back to Top] Group Policies
AVG AntiVirus Free Edition 2014
None discovered
Communications Other Devices
Microsoft ISATAP Adapter
Microsoft Kernel Debug Network Adapter
↓ Microsoft Wi-Fi Direct Virtual Adapter
Status: Not connected to a network
Dhcp Server: none responded
Physical Address: 64:5A:04:71:1E:0E
↓ Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.30)
Status: Cable unplugged
Dhcp Server: none responded
Physical Address: 00:8C:FA:6A:D9:58
↑ Realtek RTL8188EE Wireless LAN 802.11n PCI-E NIC
primary Auto IP Address: 192.168.0.12 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 64:5A:04:71:1E:0E
Connection Speed: 54 Mbps
Teredo Tunneling Pseudo-Interface
Networking Dns Servers: 65.32.5.111
65.32.5.112
Microphone (High Definition Audio Device)
Speakers (High Definition Audio Device)
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
HID-compliant consumer control device (5x)
HID-compliant system controller
HID-compliant vendor-defined device
HID-compliant wireless radio controls
Toshiba Hotkey Driver
USB Input Device
TOSHIBA Web Camera - HD
Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center)
Standard PS/2 Keyboard
Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboard Center)
Synaptics PS/2 Port TouchPad [Mouse]
Fax
Microsoft XPS Document Writer
Root Print Queue
Microsoft Device Association Root Enumerator
Microsoft IPv4 IPv6 Transition Adapter Bus
Microsoft RRAS Root Enumerator
Generic USB Hub (3x)
Microsoft Mouse and Keyboard Detection Driver (USB)
Realtek USB 2.0 Card Reader
USB Composite Device
USB Mass Storage Device (2x)
USB Root Hub (2x)
USB Root Hub (xHCI)
Generic volume shadow copy
CRUZER
RECOVERY
07/27/14 06:01 PM
I am on Windows 8 and cannot get Windows defender to work. When I type Windows Defender in the search box I get This app has been turned off and isnt monitoring your computr. If yourre using another app to check for malicious or unwanted software,use action center to check that apps status. When I go to action center it it not there. When go to Servics it will not start. How do I get it to work? Thanks Anna Ruth
Computer Name: owner (in WORKGROUP)
Profile Date: Sunday, July 27, 2014 6:32:19 PM
Advisor Version: 8.4
Windows Logon: Anna Ruth
Operating System System Model
Windows 8.1 (x64) (build 9600)
Install Language: English (United States)
System Locale: English (United States)
Installed: 6/10/2014 3:10:41 PM
Boot Mode: UEFI with successful Secure Boot TOSHIBA Satellite C55-A PSCF6U-01Y00C
System Serial Number: 8D099960Q
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 2020M
No memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: TOSHIBA Portable PC MP
Serial Number: 1
Bus Clock: 100 megahertz
UEFI: Insyde Corp. 1.30 09/16/2013
Drives Memory Modules c,d
499.08 Gigabytes Usable Hard Drive Capacity
399.85 Gigabytes Hard Drive Free Space
MATSHITA DVD-RAM UJ8C2 [Optical drive]
SanDisk SanDisk Cruzer USB Device [Optical drive]
pny USB 2.0 FD USB Device [Hard drive] (16.04 GB) -- drive 2, s/n 0060E04DEF41AC4172CF73D5
SanDisk SanDisk Cruzer USB Device (8.04 GB) -- drive 1, s/n 4859720EB9503600, SMART Status: Healthy
WDC WD5000LPVX-80V0TT0 [Hard drive] (500.11 GB) -- drive 0, s/n WD-WX71E24F7380, rev 01.01A01, SMART Status: Healthy 6024 Megabytes Usable Installed Memory
Local Drive Volumes
c: (NTFS on drive 0) 499.08 GB 399.85 GB free
Network Drives
None discovered
Users (mouse over user name for details) Printers
local user accounts last logon
Anna Ruth 7/27/2014 5:53:16 PM (admin)
local system accounts
Administrator 7/26/2012 3:22:17 AM (admin)
Guest never (admin)
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
EPSON NX430 Series on USB001
Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer v4 on PORTPROMPT:
Controllers Display
Standard SATA AHCI Controller Intel(R) HD Graphics [Display adapter]
Generic PnP Monitor (15.3"vis)
Bus Adapters Multimedia
Microsoft Storage Spaces Controller
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft) High Definition Audio Device (2x)
Virus Protection [Back to Top] Group Policies
AVG AntiVirus Free Edition 2014
None discovered
Communications Other Devices
Microsoft ISATAP Adapter
Microsoft Kernel Debug Network Adapter
↓ Microsoft Wi-Fi Direct Virtual Adapter
Status: Not connected to a network
Dhcp Server: none responded
Physical Address: 64:5A:04:71:1E:0E
↓ Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.30)
Status: Cable unplugged
Dhcp Server: none responded
Physical Address: 00:8C:FA:6A:D9:58
↑ Realtek RTL8188EE Wireless LAN 802.11n PCI-E NIC
primary Auto IP Address: 192.168.0.12 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 64:5A:04:71:1E:0E
Connection Speed: 54 Mbps
Teredo Tunneling Pseudo-Interface
Networking Dns Servers: 65.32.5.111
65.32.5.112
Microphone (High Definition Audio Device)
Speakers (High Definition Audio Device)
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
HID-compliant consumer control device (5x)
HID-compliant system controller
HID-compliant vendor-defined device
HID-compliant wireless radio controls
Toshiba Hotkey Driver
USB Input Device
TOSHIBA Web Camera - HD
Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center)
Standard PS/2 Keyboard
Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboard Center)
Synaptics PS/2 Port TouchPad [Mouse]
Fax
Microsoft XPS Document Writer
Root Print Queue
Microsoft Device Association Root Enumerator
Microsoft IPv4 IPv6 Transition Adapter Bus
Microsoft RRAS Root Enumerator
Generic USB Hub (3x)
Microsoft Mouse and Keyboard Detection Driver (USB)
Realtek USB 2.0 Card Reader
USB Composite Device
USB Mass Storage Device (2x)
USB Root Hub (2x)
USB Root Hub (xHCI)
Generic volume shadow copy
CRUZER
RECOVERY
07/27/14 06:01 PM
I am on Windows 8 and cannot get Windows defender to work. When I type Windows Defender in the search box I get This app has been turned off and isnt monitoring your computr. If yourre using another app to check for malicious or unwanted software,use action center to check that apps status. When I go to action center it it not there. When go to Servics it will not start. How do I get it to work? Thanks Anna Ruth