I recently got a new computer running Windows 8.1 64 bit. I've been trying to install my existing HP PhotoSmart C4780 printer on the new computer. I don't have a disc so I downloaded the install from the HP site but I keep getting an "Can Not Find" message. I keep getting the message, "Can not find C:\Users\wmm35\AppData\Local\Temp\7zs6a5c\setup\hpzshla..."
I tried the HP Support site but can not find the hp.dat files they tell me to rename.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3130M CPU @ 2.60GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 3988 Mb
Graphics Card: Intel(R) HD Graphics 4000, -2037 Mb
Hard Drives: C: Total - 694860 MB, Free - 573806 MB; D: Total - 19748 MB, Free - 1987 MB; F: Total - 238414 MB, Free - 199537 MB;
Motherboard: Hewlett-Packard, 218F
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
I tried the HP Support site but can not find the hp.dat files they tell me to rename.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3130M CPU @ 2.60GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 3988 Mb
Graphics Card: Intel(R) HD Graphics 4000, -2037 Mb
Hard Drives: C: Total - 694860 MB, Free - 573806 MB; D: Total - 19748 MB, Free - 1987 MB; F: Total - 238414 MB, Free - 199537 MB;
Motherboard: Hewlett-Packard, 218F
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled