Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD E2-3000 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1
Processor Count: 2
RAM: 3546 Mb
Graphics Card: AMD Radeon HD 8280, 512 Mb
Hard Drives: C: Total - 453298 MB, Free - 397937 MB; D: Total - 22401 MB, Free - 2263 MB;
Motherboard: Hewlett-Packard, 2128
Antivirus: AVG AntiVirus 2014, Updated and Enabled
My hp laptop came with Windows 8 and I was not impressed. I heard that 8.1 was what Window 8 was supposed to be, so I did the recommended download on April 20,2014 and my laptop has worked terrible ever since. I can get some emails coming in, but I can send non out on the Incredimail that I have used for years. My hp Solution Center where I usually go for tech help, is not available because it has no download for this new operating system. If I use my web mail host email page, I can no longer open pdf files, when I try they just disappear forever. Other emails will just disappear as well, when I am reading another email. Sending messages on my Facebook page is no longer possible, it shows that it has left, but all parties I have sent to have received nothing. So, I need some help here. I am know computer whiz and I have no idea what to do. All of my system pages say I have Windows 8.1 now and I see know 8 anymore. If it is impossible to get rid of 8.1, how do I make it run properly? Thank You for your help.
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD E2-3000 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1
Processor Count: 2
RAM: 3546 Mb
Graphics Card: AMD Radeon HD 8280, 512 Mb
Hard Drives: C: Total - 453298 MB, Free - 397937 MB; D: Total - 22401 MB, Free - 2263 MB;
Motherboard: Hewlett-Packard, 2128
Antivirus: AVG AntiVirus 2014, Updated and Enabled
My hp laptop came with Windows 8 and I was not impressed. I heard that 8.1 was what Window 8 was supposed to be, so I did the recommended download on April 20,2014 and my laptop has worked terrible ever since. I can get some emails coming in, but I can send non out on the Incredimail that I have used for years. My hp Solution Center where I usually go for tech help, is not available because it has no download for this new operating system. If I use my web mail host email page, I can no longer open pdf files, when I try they just disappear forever. Other emails will just disappear as well, when I am reading another email. Sending messages on my Facebook page is no longer possible, it shows that it has left, but all parties I have sent to have received nothing. So, I need some help here. I am know computer whiz and I have no idea what to do. All of my system pages say I have Windows 8.1 now and I see know 8 anymore. If it is impossible to get rid of 8.1, how do I make it run properly? Thank You for your help.