Having trouble withh the system restore DVDs that I ordered from gateway. I paid $19.95 for the DVDs, inserted the 1st one, "System disc.", changed the boot up to "USB/CDROM, enabled the boot menu, nothing happens. I"ve tried numerous times, but still nothing happens. When I called Gateway, they want to charge a one time charge of $99.95 to just walk me through the system recovery with the DVDs. When I first called Gateway they told me my system recoverey was gone and i have to ordered the DVDs my laptop was still in warranty, now a week later they want to charge me because it's no longer in warranty. Please help, it should not be this hard since I already have the DVDs. The error message says: WINDOWS\system32\winload.efi.
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