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Toshiba Satellite Laptop - Win 8 o/s and no password

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Good morning/ day all ! I was hoping someone could help me open windows-8 on a laptop I was given. The previous owner doesn't remember the password she set for it. She also said several folks have tried helping her and failed. Any suggestions ?

On restart/ power on Windows does nothing now and what looks like a dos(blue) box or window asks for a password. That is as far as I have gotten so far. Thanks in advance to all that support this site.

Toshiba Satellite
L855D-S5114

Windows 8 (supposedly)

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