My daughter gave me Windows 8 Pro for Christmas. On Christmas morning, whilst I still had the Vista O/S, I successfully checked my email and eBay. I then installed Windows 8. To my disappointment I found that I could no longer access the Internet. Using Device Manager I checked my modem (Motorola SB5100 Surfboard Cable Modem) and attempted to update its driver, only to receive the message "Windows encountered a problem installing the driver software for your device - Broadcom (TM) Gigabit Ethernet. A service installation section of this INF is invalid". Somewhere else (I forget where) I received the message "The Motorola CG4500 Communications Gateway Adaptor is experiencing driver or hardware related problems"
I contacted my ISP help desk twice and both operators insisted that there were no compatibility problems for my modem with Windows 8. I checked the Windows compatibility Center and found that the Motorola SB5101 is incompatible, so I suspect that mine is also. The ISP help desk reckoned that I had a hardware problem (?) but I have managed to get onto the internet via Lenovo Rescue and Recovery.
Is my cable modem compatible with Windows 8? I am now going to try and restore my Lenovo to its factory settings which, I hope, will reinstall Vista.
I contacted my ISP help desk twice and both operators insisted that there were no compatibility problems for my modem with Windows 8. I checked the Windows compatibility Center and found that the Motorola SB5101 is incompatible, so I suspect that mine is also. The ISP help desk reckoned that I had a hardware problem (?) but I have managed to get onto the internet via Lenovo Rescue and Recovery.
Is my cable modem compatible with Windows 8? I am now going to try and restore my Lenovo to its factory settings which, I hope, will reinstall Vista.