Hello and thank you for taking the time to look at myWindows 8 App problem.
To start with before Feb 8 I was able to use my Start screenand launch a game Dominoes and play it with no problem.
Before Feb 8 I had a PC problem (Malware/Infection) and starteda thread with TSG Malware that I cant remove. Maybe half way thru fixing the PC problem I triedto play my Dominoes game and it would not work. My first concern was the PCproblem. The PC problem has been fixed and that thread has been solved.
Now Id like to fix the App problems. I have found more than just the Dominoes gamenot working. This is happening with App Radio, Movie Planet, EBay, and Bubble Burst just to list a few. But some apps are working just fine, Bodeefit, Great British Chefs, and Mediterranean Recipes.
This is what I have done just using the Dominoes game tostart with. I uninstalled it from the Start screen and uninstalled it in theall apps screen/list. Then went to the store, went to Games clicked Top Freeand clicked the Dominoes game it installed ok. Went to my Start screen andclicked it. This is what has happened the game screen would pop up with thename of the Publisher (just like before Feb 8) and then puff its gone, it goesto the left side and hides. The game never loaded to where I could play it.
I might not have explained this problem with the apps towell and would answer any questions to help fix this problem.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 7944 Mb
Graphics Card: Intel(R) HD Graphics 4600, -2016 Mb
Hard Drives: C: Total - 600179 MB, Free - 560130 MB; E: Total - 102399 MB, Free - 102289 MB;
Motherboard: Type2 - Board Vendor Name1, Type2 - Board Product Name1
Antivirus: Windows Defender, Disabled
NOTE:
Just saw Antivirus Windows Defender Disabled and I double checked it and also ran a quick scan on it about 3 hours ago. Should I fix that first? Oh my if its not one thing its another :).
To start with before Feb 8 I was able to use my Start screenand launch a game Dominoes and play it with no problem.
Before Feb 8 I had a PC problem (Malware/Infection) and starteda thread with TSG Malware that I cant remove. Maybe half way thru fixing the PC problem I triedto play my Dominoes game and it would not work. My first concern was the PCproblem. The PC problem has been fixed and that thread has been solved.
Now Id like to fix the App problems. I have found more than just the Dominoes gamenot working. This is happening with App Radio, Movie Planet, EBay, and Bubble Burst just to list a few. But some apps are working just fine, Bodeefit, Great British Chefs, and Mediterranean Recipes.
This is what I have done just using the Dominoes game tostart with. I uninstalled it from the Start screen and uninstalled it in theall apps screen/list. Then went to the store, went to Games clicked Top Freeand clicked the Dominoes game it installed ok. Went to my Start screen andclicked it. This is what has happened the game screen would pop up with thename of the Publisher (just like before Feb 8) and then puff its gone, it goesto the left side and hides. The game never loaded to where I could play it.
I might not have explained this problem with the apps towell and would answer any questions to help fix this problem.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 7944 Mb
Graphics Card: Intel(R) HD Graphics 4600, -2016 Mb
Hard Drives: C: Total - 600179 MB, Free - 560130 MB; E: Total - 102399 MB, Free - 102289 MB;
Motherboard: Type2 - Board Vendor Name1, Type2 - Board Product Name1
Antivirus: Windows Defender, Disabled
NOTE:
Just saw Antivirus Windows Defender Disabled and I double checked it and also ran a quick scan on it about 3 hours ago. Should I fix that first? Oh my if its not one thing its another :).