Hi,
My Windows 8.1 desktop system is not able to show DOS-based messages. That is, messages from the system as it is starting up and before Windows opens, and other DOS-like displays.
For example, Windows 8.1 has a "Windows Memory Diagnostics" app. When I start this app from within Windows, nothing is shown on the monitor.
For example, upon powering on my computer the first thing I used to see was the Gateway monitor logo. Now nothing shows until Windows boots.
For example, the computer crashed unexpectedly and began restarting immediately. I was not presented with the typical screen that offers to start in safe mode. Instead, it takes a minute or two and Windows appears.
For example, (pure speculation) when the computer crashes I am wondering if the system is trying to show me the Blue Screen of Death. But nothing is shown at all and the computer reboots.
Suspects: I have a dual monitor system with an XFX R7700 graphics card. It was suggested I remove the card and plug in one monitor with VGA cable. That "fixed" it and I am seeing DOS-like displays.
Related Problem: My computer has been crashing unexpectedly and often -- several times a day. When it does it is so immediate and complete it is as if the power plug had been pulled. It starts up again immediately but may take a bit more time to get going than usual. Then everything is fine until it crashes again.
Has anybody experienced this problem?
BTW, I posted this problem earlier in the hardware section, thinking that the culprit was the graphics card. That posting has had a few views but no responses which brought me here to the Windows section.
Thanks in advance for any thoughts you may have on this matter.
My Windows 8.1 desktop system is not able to show DOS-based messages. That is, messages from the system as it is starting up and before Windows opens, and other DOS-like displays.
For example, Windows 8.1 has a "Windows Memory Diagnostics" app. When I start this app from within Windows, nothing is shown on the monitor.
For example, upon powering on my computer the first thing I used to see was the Gateway monitor logo. Now nothing shows until Windows boots.
For example, the computer crashed unexpectedly and began restarting immediately. I was not presented with the typical screen that offers to start in safe mode. Instead, it takes a minute or two and Windows appears.
For example, (pure speculation) when the computer crashes I am wondering if the system is trying to show me the Blue Screen of Death. But nothing is shown at all and the computer reboots.
Suspects: I have a dual monitor system with an XFX R7700 graphics card. It was suggested I remove the card and plug in one monitor with VGA cable. That "fixed" it and I am seeing DOS-like displays.
Related Problem: My computer has been crashing unexpectedly and often -- several times a day. When it does it is so immediate and complete it is as if the power plug had been pulled. It starts up again immediately but may take a bit more time to get going than usual. Then everything is fine until it crashes again.
Has anybody experienced this problem?
BTW, I posted this problem earlier in the hardware section, thinking that the culprit was the graphics card. That posting has had a few views but no responses which brought me here to the Windows section.
Thanks in advance for any thoughts you may have on this matter.