Hi!
I've recently been having a restart error on my Toshiba laptop whenever I put it on sleep mode or whenever I close the lid. It doesn't happen every time I do it, but it does happen once a day and it's getting annoying. :( I've seen a thread here with a similar problem, but that thread is now expired. I've been searching and apparently I've been getting the BSOD Power Drive State Failure 0x9F, even though I don't get the blue screen, it's just black and takes a few seconds longer to get to the log in screen.
I ran WhoCrashed and it reported the crash has something to do with usbfilter.sys and ntoskrnl.exe, and one ntkrnlmp.exe. Now I've checked my drivers and they all are updated to the latest version, the usb filter driver is also updated to the latest verson (2.0.010.273 I believe). I've checked Toshiba but they don't seem to have the previous version of the driver available and I don't really know what to do now. :confused: If someone could help me out, I'd very much appreciate it as this error is starting to freak me out. Thank you!
WhoCrashed DUMP ANALYSIS:
System Information (local)
--------------------------------------------------------------------------------
computer name: Jxxxxxx
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:\windows
Hardware: Satellite L955D, TOSHIBA, Portable PC
CPU: AuthenticAMD AMD A8-4555M APU with Radeon(tm) HD Graphics AMD586, level: 21
4 logical processors, active mask: 15
RAM: 5870194688 total
VM: 2147352576, free: 1932619776
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\windows\Minidump
Crash dumps are enabled on your computer.
On Fri 1/10/2014 4:51:40 PM GMT your computer crashed
crash dump file: C:\windows\Minidump\011114-22027-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8005BFA880, 0xFFFFF8024FE9B770, 0xFFFFFA8005E03010)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 1/10/2014 4:51:40 PM GMT your computer crashed
crash dump file: C:\windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8005BFA880, 0xFFFFF8024FE9B770, 0xFFFFFA8005E03010)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 1/10/2014 5:47:24 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\011014-22573-01.dmp
This was probably caused by the following module: usbfilter.sys (usbfilter+0x7281)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8005B3C060, 0xFFFFF803FD89B770, 0xFFFFFA800EBD0010)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\drivers\usbfilter.sys
product: AMD USB Filter Driver
company: Advanced Micro Devices
description: AMD USB Filter Driver
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: usbfilter.sys (AMD USB Filter Driver, Advanced Micro Devices).
Google query: Advanced Micro Devices DRIVER_POWER_STATE_FAILURE
On Thu 1/9/2014 10:03:18 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\010914-31278-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800642B060, 0xFFFFF8009A928770, 0xFFFFFA8005B57200)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 1/8/2014 10:31:56 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\010814-22900-01.dmp
This was probably caused by the following module: usbfilter.sys (usbfilter+0x7281)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800642B060, 0xFFFFF803F3F68770, 0xFFFFFA8005498BD0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\drivers\usbfilter.sys
product: AMD USB Filter Driver
company: Advanced Micro Devices
description: AMD USB Filter Driver
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: usbfilter.sys (AMD USB Filter Driver, Advanced Micro Devices).
Google query: Advanced Micro Devices DRIVER_POWER_STATE_FAILURE
On Sun 1/5/2014 9:44:33 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\010514-25552-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8005C1C060, 0xFFFFF801DDA9B770, 0xFFFFFA8009ECF960)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 1/4/2014 12:28:15 PM GMT your computer crashed
crash dump file: C:\windows\Minidump\010414-37003-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800642B060, 0xFFFFF80046C28770, 0xFFFFFA8005C53BD0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
7 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
usbfilter.sys (AMD USB Filter Driver, Advanced Micro Devices)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
I've recently been having a restart error on my Toshiba laptop whenever I put it on sleep mode or whenever I close the lid. It doesn't happen every time I do it, but it does happen once a day and it's getting annoying. :( I've seen a thread here with a similar problem, but that thread is now expired. I've been searching and apparently I've been getting the BSOD Power Drive State Failure 0x9F, even though I don't get the blue screen, it's just black and takes a few seconds longer to get to the log in screen.
I ran WhoCrashed and it reported the crash has something to do with usbfilter.sys and ntoskrnl.exe, and one ntkrnlmp.exe. Now I've checked my drivers and they all are updated to the latest version, the usb filter driver is also updated to the latest verson (2.0.010.273 I believe). I've checked Toshiba but they don't seem to have the previous version of the driver available and I don't really know what to do now. :confused: If someone could help me out, I'd very much appreciate it as this error is starting to freak me out. Thank you!
WhoCrashed DUMP ANALYSIS:
System Information (local)
--------------------------------------------------------------------------------
computer name: Jxxxxxx
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:\windows
Hardware: Satellite L955D, TOSHIBA, Portable PC
CPU: AuthenticAMD AMD A8-4555M APU with Radeon(tm) HD Graphics AMD586, level: 21
4 logical processors, active mask: 15
RAM: 5870194688 total
VM: 2147352576, free: 1932619776
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\windows\Minidump
Crash dumps are enabled on your computer.
On Fri 1/10/2014 4:51:40 PM GMT your computer crashed
crash dump file: C:\windows\Minidump\011114-22027-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8005BFA880, 0xFFFFF8024FE9B770, 0xFFFFFA8005E03010)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 1/10/2014 4:51:40 PM GMT your computer crashed
crash dump file: C:\windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8005BFA880, 0xFFFFF8024FE9B770, 0xFFFFFA8005E03010)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 1/10/2014 5:47:24 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\011014-22573-01.dmp
This was probably caused by the following module: usbfilter.sys (usbfilter+0x7281)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8005B3C060, 0xFFFFF803FD89B770, 0xFFFFFA800EBD0010)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\drivers\usbfilter.sys
product: AMD USB Filter Driver
company: Advanced Micro Devices
description: AMD USB Filter Driver
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: usbfilter.sys (AMD USB Filter Driver, Advanced Micro Devices).
Google query: Advanced Micro Devices DRIVER_POWER_STATE_FAILURE
On Thu 1/9/2014 10:03:18 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\010914-31278-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800642B060, 0xFFFFF8009A928770, 0xFFFFFA8005B57200)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 1/8/2014 10:31:56 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\010814-22900-01.dmp
This was probably caused by the following module: usbfilter.sys (usbfilter+0x7281)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800642B060, 0xFFFFF803F3F68770, 0xFFFFFA8005498BD0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\drivers\usbfilter.sys
product: AMD USB Filter Driver
company: Advanced Micro Devices
description: AMD USB Filter Driver
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: usbfilter.sys (AMD USB Filter Driver, Advanced Micro Devices).
Google query: Advanced Micro Devices DRIVER_POWER_STATE_FAILURE
On Sun 1/5/2014 9:44:33 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\010514-25552-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8005C1C060, 0xFFFFF801DDA9B770, 0xFFFFFA8009ECF960)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 1/4/2014 12:28:15 PM GMT your computer crashed
crash dump file: C:\windows\Minidump\010414-37003-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800642B060, 0xFFFFF80046C28770, 0xFFFFFA8005C53BD0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
7 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
usbfilter.sys (AMD USB Filter Driver, Advanced Micro Devices)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.