Hi don't know if you can help but so far you've been really helpful with other issues - so crossing my fingers.
I've just bought a new ipod but before uploading it with my itunes library I wanted to make sure I had my library in order. (So its not been connected yet).
Though music and audio is playing fine in itunes - in the last couple of days I've uploaded additional pieces of video - (I have Windows Explorer 8 on my laptop), and though all the clips play absolutely perfectly if I run them off my laptop, the moment they go into itunes though the video images are chrystal clear and the audio is very clear the video clips are slightly out of sync with the audio and there's sometimes a little freezing.
Apple refuse to believe it's a fault their end saying its a windows fault - but as the clips play well directly from laptop it makes more sense to be a itunes issue.
I've completely removed itunes and reloaded it but same problem - and videos already loaded that were playing fine before have started having the same syncing issue.
Not sure if its an issue but my itunes library is on an external drive that is connected via usb (itunes programme is saved to same external drive, but loaded onto hard drive). - but this has been like this from the start (started uploading mid December) and the syncing issue only appeared yesterday.
Really appreciate any help you can give me with this.:(
I've just bought a new ipod but before uploading it with my itunes library I wanted to make sure I had my library in order. (So its not been connected yet).
Though music and audio is playing fine in itunes - in the last couple of days I've uploaded additional pieces of video - (I have Windows Explorer 8 on my laptop), and though all the clips play absolutely perfectly if I run them off my laptop, the moment they go into itunes though the video images are chrystal clear and the audio is very clear the video clips are slightly out of sync with the audio and there's sometimes a little freezing.
Apple refuse to believe it's a fault their end saying its a windows fault - but as the clips play well directly from laptop it makes more sense to be a itunes issue.
I've completely removed itunes and reloaded it but same problem - and videos already loaded that were playing fine before have started having the same syncing issue.
Not sure if its an issue but my itunes library is on an external drive that is connected via usb (itunes programme is saved to same external drive, but loaded onto hard drive). - but this has been like this from the start (started uploading mid December) and the syncing issue only appeared yesterday.
Really appreciate any help you can give me with this.:(