I have a laptop that's only about 5 months old and runs Windows 8. When I had to pack it up to go, I went to shut it down, and it started doing the windows update. I closed the laptop, packed it up, and left. When I start it back up, I see a screen with two options: Troubleshoot and Power off your PC. When I click trouble shoot, this is what I see:
Refresh your PC, and Reset your PC, Advanced options.
When I click refresh my PC, it says "The drive where Windows is installed is locked. Unlock the drive and try again.
When I click reset, it says, "Unable to reset PC. A required drive partition is missing."
When I click advanced options, this is the screen.
http://i.imgur.com/g1aKNtF.jpg
Sorry for the bad picture. The four options are:
When I click System restore, it says I need to restart the PC, and select an OS and then select system restore, but I have no clue how to do that.
SIR says "The system cannot find the file specified (0x80070002)
Auto Repair says that it cannot fix my PC. No reason why.
If you need anymore information, just ask. Thanks for any help.
Refresh your PC, and Reset your PC, Advanced options.
When I click refresh my PC, it says "The drive where Windows is installed is locked. Unlock the drive and try again.
When I click reset, it says, "Unable to reset PC. A required drive partition is missing."
When I click advanced options, this is the screen.
http://i.imgur.com/g1aKNtF.jpg
Sorry for the bad picture. The four options are:
- System Restore
- System Image Recovery
- Automatic Repair
- Command Prompt
When I click System restore, it says I need to restart the PC, and select an OS and then select system restore, but I have no clue how to do that.
SIR says "The system cannot find the file specified (0x80070002)
Auto Repair says that it cannot fix my PC. No reason why.
If you need anymore information, just ask. Thanks for any help.