Using Windows 8.1
computer is now turning on by itself. I make sure I shut it down correctly. It turns on but the screen is blank and it does not respond to mouse or keyboard. The only way to get it to work is to uplug it and then plug it in again. This has happened numerous times. There are no messages on the screen. Have run numerous virus scans and nothing shows up. Can anyone help? The computer is not even a year old - Dell inspiron all in one. Microsoft wants 99.00 and Dell wants dollars to talk to me too.
computer is now turning on by itself. I make sure I shut it down correctly. It turns on but the screen is blank and it does not respond to mouse or keyboard. The only way to get it to work is to uplug it and then plug it in again. This has happened numerous times. There are no messages on the screen. Have run numerous virus scans and nothing shows up. Can anyone help? The computer is not even a year old - Dell inspiron all in one. Microsoft wants 99.00 and Dell wants dollars to talk to me too.